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Bus travel, better.

  • Support 7 days a week
  • Quality service

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Travel in the best conditions

  • Safety

    Licensed partners, drivers trained in eco-responsible driving, vehicles tracked in real time and support reachable every day.

  • Practical

    Book in two minutes, ticket and QR code on your phone, boarding without queuing.

  • Affordable

    Premium service at coach prices, hold luggage included on PACO lines.

  • Premium

    Complimentary water bottle, a power socket at every seat, Wi-Fi on board and live coach tracking in the app.

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Frequently asked questions

How do I book a PACO bus ticket?
Online, at paco.fr: pick your departure city, destination and date, then pay by card. Your ticket is emailed to you as soon as the booking is confirmed.
Do I need to print my ticket?
No. The ticket carries a code to show at boarding, on your phone screen or printed — your choice.
Can I cancel my ticket?
Yes, from your account, free of charge up to 30 days before departure. After that, cancellation fees apply; the exact amount is shown before you confirm. With cancellation insurance, no fee is withheld.
What luggage can I bring?
The luggage allowance is that of the carrier operating the trip; it is shown before purchase. Extra bags can be added as an option, subject to hold space.
Are there any service fees?
No. The price shown at checkout, all taxes included, is the price you pay: PACO charges no service fee. Only the options you choose are added.
When should I arrive for boarding?
At least fifteen minutes before departure. ID may be requested: tickets are issued in the passenger's name.
What happens if my bus is delayed or cancelled?
If a departure is cancelled or delayed by more than two hours, you choose between continuing your journey under comparable conditions and a full refund, under EU Regulation No 181/2011 on bus and coach passenger rights.
Can passengers with reduced mobility travel?
Yes. Free assistance is available: let us know when booking, and at the latest thirty-six hours before departure.

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